How to Reset my Password in CompenSafe

How to Reset my Password in CompenSafe

All active AFN employees have CompenSafe accounts.  View this help article to learn how to reset your forgotten password.

How to Reset my Password

1. Navigate to Comp from the left-hand menu. 

2. Click Forgot password? Click here to reset. 


3. Type your company provided email address in the text box, and click Send New Password. An email will be sent to the user with a link to reset the password. This link will expire in 24 hours timeframe and is configurable by AFN, but on average, it expires if not used in 24 hours.
4. From the Reset Password page, create a new password using the password requirements by typing it into the two textboxes.
Password Requirements:
    1. Must contain at least one number.
    2. Must contain at least one uppercase letter and one lowercase letter.
    3. Must be at least eight characters in length.
    4. Password must be unique for at least three password values. This can be configurable by client.
    5. After five unsuccessful attempts, your account will be locked.
5. Click Change Password. Your new password is now changed and you will be redirected to the CompenSafe Dashboard.

In case system does not allow the reset because your account is locked, contact Commissions@afncorp.com to unlock the account. The Commissions Team will advise next steps, and the employee may proceed with the password reset.

    • Related Articles

    • How to Log In for the First Time in CompenSafe

      When the Commissions Team receive an employee's LO Addendum A and/or agreement for an override, they will activate the employee's account in CompenSafe and allow login access. This will trigger CompenSafe to send a Welcome Email (Welcome to ...

    • View my Employee Details in CompenSafe

      Access your account information in CompenSafe to view your compensation plans and payroll adjustments that impacts the total compensation payout.  View Employee Details 1. Navigate to Comp from the left-hand menu.  2. Enter your AFN email address and ...

    • View the Loan Record Details in CompenSafe

      Users can access their loan record details in CompenSafe to view the compensation paid amount and synced loan data from Encompass.  View the Loan Record Details 1. Navigate to Comp from the left-hand menu.  2. Enter your AFN email address and ...

    • View my Compensation Plan in CompenSafe

      View your assigned compensation plan to see current commission, allocation and override schedules.  View Compensation Plan 1. Navigate to Comp from the left-hand menu.  2. Enter your AFN email address and password.  3. You will be directed to ...

    • Branch Administration of Payroll in CompenSafe

      Branch Managers can manage their employee's payroll transactions and compensation payments for the current payroll period in CompenSafe.  View the Branch Administration of Payroll  1. Navigate to Comp from the left-hand menu.  2. Enter your AFN email ...