Comp (CompenSafe)
CompenSafe: Team Loans and Team Loan Compensation
What is a Team Loan? A team loan is when there are more than one licensed Loan Officer associated with the loan and that other user is assigned to the Team Loan field in Encompass. Team Loan Compensation Both the Loan Officer and the Team Loan ...
CompenSafe: Allocation Rules
What are Allocation Rules? Allocation rules are one of three compensation plans assigned to an employee. They are used when an additional calculation needs to occur after a Schedule and/or Override calculation has occurred. CompenSafe will always ...
CompenSafe: Overrides
Override An override is compensation paid to an employee, based on a Loan Officer's production, excluding their own. Override Agreement An override agreement is required for setting up an override compensation plan in CompenSafe. This agreement can ...
CompenSafe: How are Referral Fees Paid
Referral Fees are payments made to the referring individual who could not process the loan themselves due to licensing and restrictions. They are paid to a person who is referring this loan to someone else. This referring individual is either a Loan ...
CompenSafe: Situations Where Pay is Not Calculating as Expected
Situations may arise when compensation pay is not calculating as expected in CompenSafe. This requires a creation or an update to the employee’s agreement (LO Addendum A). Here are the following solutions to such circumstances: Lead Source A Loan ...
CompenSafe: How are Commission, Referral and Overrides are Paid Based on Role Assignment in Encompass
Role Assignments in Encompass are the Loan Officer role fields associated with the corresponding compensation plan on the LO Addendum A in CompenSafe. On a funded loan, commission is paid to: The Loan Officer role in Encompass. Team ...
CompenSafe: How to Confirm Compensation Plans Assigned and Documents Uploaded
Confirm compensation plans assigned and documents uploaded in your CompenSafe account, to verify the structure of your commission payments. Acknowledge and Confirm Compensation Plans A notification email will be sent for you to acknowledge the ...
How does the LO Addendum A Relate to the Compensation Plan in CompenSafe
The LO Addendum A is the Loan Officer's compensation agreement for receiving commissions from AFN. Once these agreements are approved by HR, they are sent to the Commissions Team to setup the employee's compensation plan in CompenSafe. Once the ...
CompenSafe: HECM Commissions
HECM loans are also known as reverse mortgage loans. What is the difference between Fixed HECM(HECMF) and ARM HECM(HECMA) commissions? Fixed HECM or HECMF These loans are paid commissions that are similar to a forward loan. This commission is ...
CompenSafe: How is Commission Paid on Banked-Retail Loans and Brokered Loans
Banked-Retail and Brokered loans with a "Completed" date in CompenSafe are paid on the following Friday of the loan completed date. Any referral fee and override to other employees are also due and payable. Here is how "Completed Date" is determined ...
CompenSafe: Process Auto-Change on a Lead Source in Encompass
The Commissions Team processes an auto-change on a Lead Source to Internal Referral on loans in Encompass in the following situations: Loans processed through the referral desk. Loans with different originating branch IDs and Loan Officer's home ...
CompenSafe: Role Assignment Change Requests
Role assignment is where an employee is assigned to the loan in Encompass based on how they are working on the loan/file. This role information integrates into CompenSafe and becomes the basis for calculating the commission or override. This is ...
CompenSafe: Lead Source Change Requests
Lead Source is a term used by AFN to identify how a lead is sourced. It is the basis for calculating a Loan Officer's commission. Once a loan is funded, the lead source cannot be changed. If a lead source change is needed to adjust a Loan Officer's ...
What is the Relationship of Encompass with CompenSafe?
CompenSafe brings all your loan compensation data together, enabling you to manage, audit, analyze, and report on loan commissions and bonuses all in one place. Loan information that comes through in CompenSafe are from the LOS system- ...
CompenSafe: Payroll Menu and Report Menu
View you and your employee's compensation plan under the Payroll Menu, while the Reports Menu provides a breakdown of high-level metrics being measured in CompenSafe. Payroll Menu Loan Officer View Branch Manager View Comp Snapshot: Short summary ...
CompenSafe: How to Log In for the First Time
When the Commissions Team receive an employee's LO Addendum A and/or agreement for an override, they will activate the employee's account in CompenSafe and allow login access. This will trigger CompenSafe to send a Welcome Email (Welcome to ...
CompenSafe: Daily Responsibilities of a Branch Manager
Branch Managers are responsible for producing and leading a mortgage team toward achieving AFN company goals. Their daily office activities include: production goals, growth and profitability of the region, while being proactive in retaining current ...
CompenSafe: Branch Administration Setup of Employee's Payroll
Review the setup of Compensation Schedules and Allocations for each employee at your branch. Branch Administration Setup of Employee's Payroll 1. Navigate to Comp from the left-hand menu. 2. Enter your AFN email address and password. 3. You will ...
CompenSafe: Branch Administration of Payroll
Branch Managers can manage their employee's payroll transactions and compensation payments for the current payroll period in CompenSafe. View the Branch Administration of Payroll 1. Navigate to Comp from the left-hand menu. 2. Enter your AFN email ...
CompenSafe: What are the Commission Compensation Plans
There are 3 main commission comp plans: Self-Generated: Paid to Loan Officer who self-sourced the loan. This is calculated when the lead source of a loan in Encompass is “Self-Generated”. Company Generated: Paid to Loan Officer who closed the loan ...
CompenSafe: Who to Contact on CompenSafe Issues
If you need any assistance with your CompenSafe account, please email Commissions@afncorp.com with screenshots and details of your issue. Anything that we cannot resolve with CompenSafe systems issue, the Commissions Team will escalate this to the ...
CompenSafe: How to Reset my Password
All active AFN employees have CompenSafe accounts. View this help article to learn how to reset your forgotten password. How to Reset my Password 1. Navigate to Comp from the left-hand menu. 2. Click Forgot password? Click here to reset. 3. Type ...
CompenSafe: View All Commission Calculations
View the summary of commissions and bonuses for all loans completed and funded within a pay period. View All Commission Calculations 1. Navigate to Comp from the left-hand menu. 2. Enter your AFN email address and password. 3. You will be directed ...
CompenSafe: Verify or Dispute a Compensation Payment
Verify or dispute compensations paid to you in CompenSafe, to confirm the payment amount on the loan and total payment applied to the pay cycle. Verify or Dispute a Compensation Payment 1. Navigate to Comp from the left-hand menu. 2. Enter your AFN ...
CompenSafe: View my Employee Details
Access your account information in CompenSafe to view your compensation plans and payroll adjustments that impacts the total compensation payout. View Employee Details 1. Navigate to Comp from the left-hand menu. 2. Enter your AFN email address and ...
CompenSafe: View my Compensation Plan
View your assigned compensation plan to see current commission, allocation and override schedules. View Compensation Plan 1. Navigate to Comp from the left-hand menu. 2. Enter your AFN email address and password. 3. You will be directed to ...
CompenSafe: View the Loan Record Details
Users can access their loan record details in CompenSafe to view the compensation paid amount and synced loan data from Encompass. View the Loan Record Details 1. Navigate to Comp from the left-hand menu. 2. Enter your AFN email address and ...