December 2020 Product Release Notes
Check
out the newest enhancements to Command Center!
Locking Loans in Command Center -
Get ready to lock loans in Command Center!
Loan Officers can lock loan rates in Command Center to easily view the
best pricing and discount options for multiple lock periods all in one page.
This will help speed up the process and improve the user experience of locking
loans.
Loan Officers will save extra steps when locked loan rates
are automatically sent to Secondary for approval without logging into Optimal
Blue.
Branch and Loan Officer Websites -
Prospects
and borrowers can navigate through our modern,
user-friendly branch and loan officer websites.
While there they can contact someone from their local branch and view
AFN’s social media accounts or view updated mortgage information and
company culture.
Please review your Branch/Loan Officer Sites to view your
profile picture, biography and contact information. If your site is missing
that information or you want it updated, please send change requests to Helpdesk@afncorp.com
- Branch Website: http://www.afncorp.com/branchname
- Loan Officer Website: http://www.afncorp.com/LoanOfficerName
Performance Surveys -
Performance
Surveys are making a comeback!
This week, we
will launch Performance Surveys where you can rate your colleagues performance
on the loan in Command Center. Your feedback will be helpful to asses a user's
contribution on the completion of a loan.
Look for requests to fill out Performance Surveys in your
email this week and when you log into Command Center.
Training Article: Performance
Surveys
2021 Loan Limits Increased in Qualifications -
The Conventional (Max) Loan Limits in the
Qualifications tab have increased by 7.42% on average for mortgages to be acquired by Fannie Mae and Freddie Mac in
2021. The new limits are effective for whole loans delivered and
mortgage loans delivered into MBS with pool issue dates, on or after January 1, 2021.
Click to learn
more about Qualifications in Command Center.
Widgets -
Pipeline Locks
Branch
Managers can view their volume on total pipeline and total amount of locked
loans to see their historical data and trends. Easily view how much loans you
are processing at any given time.
Daily Pipeline Capture
Branch
Managers and Loan Officers can view their
daily loan volume trends on certain milestones throughout the loan application
process.
Command Center Knowledge Base -
Access
help articles and help videos in Command Center to view instructions and
documented procedures.
Training Video: Knowledge Base Overview
Related Articles
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