Pipeline: Request Lock Extensions

Pipeline: Request Lock Extensions




Producing Branch Managers and Loan Officers can request Lock Extensions in Command Center to quickly guarantee the current rate of interest on a home loan while the borrower proceeds through the purchase and closing process. 

Request Lock Extensions

      1. Navigate to Pipeline from the left-hand menu. 
      2. Click on the ellipses icon on the loan details row and select Extend Lock



      3. The Request Lock Extension window appears. Select the new lock extended date, who is paying for the lock extension and click Submit when ready. 



      4. An alert will appear where the request has been sent to the Branch Manager for approval. If the Branch Manager made the request, a generated email will be sent to the Secondary Team directly. 


      5. Once the Branch Manager approves the request, it will be sent to the Lock Desk Team LockDesk@AFNCorp.com for Secondary to complete the request. 



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