Check out the newest enhancements to Command Center!
Prospects and Partners can navigate through our modern and user-friendly site, where they can access AFN’s resources to gain clarity in the loan application process and beyond.
Watch our AFN Corporate Website Overview video to see the highlights.
· Loan Officers can request lender credits in Command Center.
· Branch Managers can approve a Loan Officer’s request in the following areas: Pipeline views and email acceptance link
· 2 New Pipeline Alerts:
· Yellow Flag = Alerts from Encompass when the lender credit has not been approved by a Branch Manager.
· Red Flag = Loan Officers lender credit requests in the Pipeline view.
· If a loan is being accessed in Encompass at the time the Branch Manager approves the lender credit from Command Center, it will queue up the request and keep trying to push it to Encompass.
· A pending lender credit request email will be sent to the next person in-line if the Branch Manager has not acted on the request within 3 days.
Training Article/Video: Lender Credit Requests
· Loan officers can now qualify borrowers on VA loans based on the borrowers’ residual income, loan amount, LTV, credit score and DTI.
· Borrowers’ residual income can be automatically calculated based on factors such as total monthly income, total deduction, proposed monthly shelter expense and selected debt. The loan officers can compare the borrowers’ residual income to the residual income guideline.
· Maximum loan amount will be automatically calculated from base entitlement, used entitlement, purchase price and appraised value.
Training Article/Video: Qualifications for VA Loans
· Provides BestX Pricing with a side-by-side comparison of lock day periods.
· Provides loan level pricing that meets the borrower’s needs.
Training Article/Video: How to View Loan Pricing
· Easy walkthrough to add leads & referrals in Command Center.
· Add and remove for Co-borrowers from leads.
Training Article/Video: How to Create Leads in Lead Wizard
· View all lead information in one place.
· Edit lead data and send information to Encompass with one-click.
Training Article/Video: Lead Overview
· Ability to pull a hard credit report in Command Center.
· SSN stored securely.
· The credit report is presented in a user-friendly format with drill down features.
Training Article/Video: How to Pull A Hard Credit Report on a Borrower
Volume Projections
Branch Managers can get an estimate of what your volume is going to be for this month, next month, and a snapshot of what the volume in the pipeline as of today’s date.
Breakeven Volume
Branch Managers can view how much volume is needed to break even for the current month, as well as fixed overhead (operating expenses) and gross profit for the branch.
Access help articles and help videos in Command Center to view instructions and documented procedures.
Training Video: Knowledge Base Overview